My integrated milk frother does not give a good milk foam anymore, why?

To always be sure to get a nice and full-bodied milk foam from your integrated milk frother, there are some things to think about; the milk foam is affected by the milk frother itself. Always make sure that it is well cleaned and works as it should. The quality of the milk foam also depends on the milk you use, always make sure to use fresh and cold milk in your milk frother.

Since milk is a very interesting topic itself, we have prepared a separate section for how milk works, click here to get there!

Most of the information and help with troubleshooting your machine can be found in machine assistance on our website.

Below we describe how you can ensure that your milk frother works as it should, before contacting us for further support.

If you have a Nespresso machine with integrated milk frother (Lattissima, Maestria or Creatista), keep in mind that lime scale may affect the function. How long has it been since you descaled your coffee machine?

TIP: Fresh and high-fat refrigerated milk, as well as long-lasting milk, has proven to give the best foam! Avoid foaming milk or other substitutes (e.g. oat drink or soy beverages) containing sugar, as this may burn and damage your milk frother.

Lattissima

To make sure your Lattissima milk frother works as it should, we recommend that you check the following:

1. Make sure the machine is descaled. This is to ensure that the water pressure is correct.
2. Use the "clean" button on your milk frother after each programme. Sometimes milk residue get stuck and clog up the steam pipe. The clean programme cleans the system with water steam and make sure that the milk can pass.
3. On regular occasions, disassemble all parts of the milk frother and put in a bath of warm water with some washing liquid. This will solve any milk residues that might clog the system. Rinse thoroughly and then assemble your milk frother again.

If you have a Lattissima Touch, and the descaling button lights up orange even though you have just finished a descaling program, we recommend you to re-programme the water hardness setting on the machine. If the machine is incorrectly adjusted to the water hardness, the milk frother will not work optimally.

Creatista and Maestria

Prevent the milk frother from clogging up by cleaning the steam pipe regularly. Here you will find instructions on how to do this for your particular machine. We recommend that you do this at least once a week or as soon as the message about cleaning steam pipe comes up in the display (Creatista).

If you have a Creatista coffee machine, you will find the cleaning pin under the water tank. If you cannot find it, you are welcome to contact us for further assistance. Here you will find a clear instructional video on how to best clean the steam pipe.

Descale the machine regularly. A low pressure in the machine causes the steam pipe to foam less or not at all.

Always clean off the steampipe after each time you have used it, right before you release the pipe down for the automatic rinse.