Payment Options:
When you order online, you can pay by card, Klarna, invoice, or via Apple Pay, Google Pay, and PayPal.
Invoice via Nespresso:
Your invoice will be sent to you approximately 2-3 days after your order has left our warehouse. The invoice is sent as a PDF via email to the registered email address on your Nespresso membership account and has a payment term of 14 days. The invoice is also available on our website; log in to your account and click on the PDF icon next to the order under "My Orders."
To ensure that the invoice does not end up in your spam folder, we recommend adding the sender address invoice-noreply@axactor.com to your contact list. If you wish to receive an invoice by mail, a fee of 39 SEK will apply.
The invoice must be paid even if it has not been received due to an incorrect email address or if it has ended up in the spam folder. The reminder fee cannot be disputed, so we recommend checking that correct contact information is registered.
If you do not receive the invoice within the specified time, please check your spam or junk folder and confirm that your email address is correctly registered.
Click yes to return to the FAQ, click no to ask your question.