1. Login to your Nespresso.com account, click on "machines" and delete the Vertuo Next from your registered machines.
2. Factory-reset the machine (machine assistance page for instructions).
3. Make sure the machine is plugged in and turned on. The machine will switch off after 2 minutes of inactivity so make sure the machine stays on.
4. Go to your phone Bluetooth settings and unpair the machine if connected. (Click here for iOS instructions.
5. Make sure your phone software is up-to-date and your Nespresso App is the most recent version.
6. Make sure Wi-Fi, Bluetooth, and Location Services are all turned on.
7. Place your smart device directly on top of the machine.
8. Launch the Nespresso App, and attempt pairing again.
9. Remember that the machine needs to be turned on throughout the pairing process and connected to Wi-Fi. If it powers off, turn it back on.
For further troubleshooting of your Vertuo Next – visit this page!
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