Aeroccino Troubleshooting: Whisks not spinning

Nudge the whisk slightly; it might be that the magnetism stopped for a short time. Check the function of the other whisk if it's working.
 
Rinse inside of the jug and the whisk with cold, running water and make sure to wipe with a damp, non-abrasive sponge or paper towel to remove milk residue after each time use.
 
For the Aeroccino 3, Check that the ON-OFF button is ON (red LED lighted)
 
If you require further support for your Aeroccino, or any other machine related matters (including warranty claims), please contact Nespresso directly via our toll free number 800-852-3525 or live chat with us on our website. A trained Coffee Specialist will be happy to assist you.

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