Is it possible to return a coffee machine and withdraw from the Nespresso Plus program? Can it be done even after receiving all coffee disocounts?

Unfortunately, you can not make a refund on a coffee machine when you purchased coffee machine from Nespresso Plus Program and already used coffee discount from this program.

 

Exchange and refund are applicable within 7 days from the date of purchase indicated in the receipt. The conditions are

1. Machine: Unused condition

2. Coffee sleeves: Unopened condition

3. Gift with purchase: Unopened condition

4. Coffee benefits: Unredeemed any coffee discounts

 

In the case of product defects, you can request an exchange or refund following company's exchange and refund policy.