Yes, you can refuse the parcel at your doorstep even though it is out for delivery. After that, please contact Nespresso Customer Service at 1800-019-090 (toll-free) everyday from 08.00 a.m. to 7.00 p.m. to complete your order cancellation request.
After we successfully received your return parcel, we shall proceed to refund within 15 days of reception.
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