To meet our delivery deadlines, online orders are processed automatically by our system and immediately transferred to our Logistics Centre. If you wish to cancel or modify your order, we kindly invite you to contact Nespresso Club as soon as possible by phone.
However, as soon as your order is confirmed, Nespresso cannot guarantee any changes or cancellations required.
In case you cancel your order: Nespresso refunds the payment you made with your credit card to the relevant bank within fourteen (14) days after you submit your request for cancellation of your order.
Click yes to return to the FAQ, click no to ask your question.