The burn marks you are experiencing are a build up of milk proteins over the heating element. These will need to be removed in order to avoid further complications with your Aeroccino. The following steps are recommended:
- The use of a Teflon-safe (or non-stick) scourer on the inside surface of your Aeroccino to remove the burnt patches of milk.
- Cleaning the inside of your Aeroccino, as above, after every use.
- Ensuring the inside of your Aeroccino remains free from any scratches or permanent marks.
If you require further support for your Aeroccino, or any other machine related matters (including warranty claims), please contact the Nespresso Club directly via our toll free number 0809 001 886 or email from our website. A trained Coffee Specialist will be happy to assist you.
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