My Nespresso machine is not making hot coffee, what should I do?

Nespresso machines do not have a manual temperature control (with the exception of the Expert and Creatista models). If you have noticed a decrease in temperature over time, please descale your machine. We recommend descaling every 3 months or 300 capsules (whichever comes first).

For further assistance, please call our Machine Specialists via our toll-free number: 877.964.6299 for VertuoLine/800.562.1465 for OriginalLine. We are available 24 hours a day, 7 days a week.

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