Aeroccino - Why won't my Aeroccino froth?

Froth results will vary based on the variety, origin, and freshness of the milk. Please follow these troubleshooting tips:

• Ensure you are using the whisk with the metal coil to create more froth.
• Between uses, rinse the Aeroccino with cold, running water.
  • If not fully cooled down, the device will overheat (as indicated by a blinking red light) and will not run for the correct length of time.
• Experiment with different milks.
  • Different brands and types of milk will produce different qualities of froth.
  • Milk quality fluctuates throughout the year, thus results can vary from season to season and even from carton to carton.
  • We find that UHT (Ultra High Temperature) milk produces very consistent froth.
• Use fresh, cold milk from a newly opened container (no more than 3 days old).
  • Milk proteins break down rapidly after exposure to light and oxygen, decreasing its ability to froth.
  • The proteins will also settle to the bottom of the container over time. Shake the container to redistribute them before pouring the milk into the Aeroccino.

For further assistance, please call our Machine Specialists via our toll-free number: 877.964.6299 for VertuoLine/800.562.1465 for OriginalLine. We are available 24 hours a day, 7 days a week.