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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
What are the Limited Editions & Variations from Nespresso?
Do Nespresso capsules have an expiration date?
What decaffeination process does Nespresso use?
Orders & order follow up
What are the delivery options?
How can I order Nespresso capsules?
How can I pay for the capsules online?
How can I change my email address?
Why is the serial number of my Nespresso machine not accepted? (Code 213; code 215)
I forgot my password. What should I do?
I have received damaged/defective products. What should I do?
I have a technical question concerning my machine. Who can I ask?
How much does a repair cost?
There is no water coming out of the coffee outlet. What can I do?
What is the account number of Nespresso?
Brand & Promotions
Does Nespresso offer organic coffee?
I’m looking for a coffee machine for my office. Where can I buy one?
How can I recycle my capsules?
How can I recycle my machine/aeroccino?
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