Jump to Content
Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Does Nespresso offer tea or hot chocolate capsules?
Do Nespresso capsules have an expiration date?
What are the Limited Editions & Variations from Nespresso?
Orders & order follow up
How can I order Nespresso capsules?
What are the delivery options?
My package has still not arrived. What should I do now?
Where can I find my customer number?
How can I change my email address?
Why is the serial number of my Nespresso machine not accepted? (Code 213; code 215)
I have received damaged/defective products. What should I do?
I have a technical question concerning my machine. Who can I ask?
How much does a repair cost?
There is no water coming out of the coffee outlet. What can I do?
What is the account number of Nespresso?
Brand & Promotions
Where can I find my nearest Nespresso shop?
Does Nespresso offer organic coffee?
Does Nespresso offer Fair Trade coffee?
How can I recycle my capsules?
How can I recycle my machine/aeroccino?
Did this answer your question? If not,
ask us your question
, we will be pleased to help you.