I paid too much. What can I do?

If you have paid an invoice twice or transferred an amount that is too high, the amount will automatically be refunded within 14 days to the bank details we have on file.

If we do not have your bank details, please give us your bank details by email or via our live chat:

  • Your last name, first name and your address
  • Your membership number
  • Your bank/post account number
  • Swift
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